All use cases
Use case

Feedback Boards for Agencies

Agencies can use Request Mark to collect structured product feedback for client projects without giving clients access to internal task boards. Each board can represent a product, client, launch, or support workflow.

When it helps

Why teams use this

Scattered feedback slows small teams down

startups, indie hackers, SaaS teams, and micro-SaaS builders often hear requests across email, support, calls, chat, and founder replies. Request Mark gives that signal a structured place to live.

Internal tools are not public feedback tools

Delivery tools are useful after a decision is made. A feedback board helps users submit, vote, and follow requests before work becomes an internal ticket.

Visible progress builds trust

Statuses and admin updates help users understand whether a request is new, planned, in progress, shipped, or closed.

What this helps you do

Create separate boards for client products.
Collect client and end-user requests in one place.
Route approved work into the agency delivery board.
Use admin updates to show visible progress.

After setup

What improves after setup

A clearer intake path

Teams get one page to share when a customer asks for a feature, instead of manually copying notes into a spreadsheet or backlog.

Better prioritization signals

Votes, comments, requester identity, and status history create a more useful demand picture than memory or gut feel.

A faster path to delivery

When a request has enough signal, the team can move it into Linear, Trello, or the delivery system that owns implementation.

How it works

  1. 1Create a board for the client product.
  2. 2Share the public URL with stakeholders or users.
  3. 3Review votes and comments during planning.
  4. 4Route approved requests into delivery.

FAQ

Can agencies use Request Mark for multiple clients?+

Yes. Growth supports up to 20 boards, which works well for agencies managing feedback across several client products.