Request Mark features for feedback collection.
Each feature is designed to reduce friction between a user request and a product decision: collect, identify, prioritize, route, and close the loop.
Explore the workflow.
Collect
Public Feedback Boards
Launch a board your users can open from email, chat, docs, or your product without making them create another account.
Identify
RefId User Identity
Tie every request and vote back to the customer, account, or contact ID you already know.
Prioritize
Demand Prioritization
Use votes, comments, and status changes to see which customer requests deserve product attention.
Route
Integration Routing
Send validated feedback into the product and delivery tools your team already uses.
Close the loop
Admin Updates
Post visible progress notes so users know which requests are planned, in progress, shipped, or closed.
Protect
Secure Public Links
Use board IDs, public keys, and refIds so only intended users can open and act on a feedback board.