Admin Updates
Admin updates turn a feedback board from a suggestion box into a product communication channel. Founders can explain decisions, share release notes, and keep users aware of progress on the requests they supported.
When it helps
Why teams use this
Scattered feedback slows small teams down
startups, indie hackers, SaaS teams, and micro-SaaS builders often hear requests across email, support, calls, chat, and founder replies. Request Mark gives that signal a structured place to live.
Internal tools are not public feedback tools
Delivery tools are useful after a decision is made. A feedback board helps users submit, vote, and follow requests before work becomes an internal ticket.
Visible progress builds trust
Statuses and admin updates help users understand whether a request is new, planned, in progress, shipped, or closed.
What this helps you do
After setup
What improves after setup
A clearer intake path
Teams get one page to share when a customer asks for a feature, instead of manually copying notes into a spreadsheet or backlog.
Better prioritization signals
Votes, comments, requester identity, and status history create a more useful demand picture than memory or gut feel.
A faster path to delivery
When a request has enough signal, the team can move it into Linear, Trello, or the delivery system that owns implementation.
How it works
- 1Review a request with enough votes or useful comments.
- 2Change the request status when the team makes a decision.
- 3Post an admin update explaining the next step.
- 4Point users back to the board when they ask for progress.
FAQ
What should an admin update include?+
A good admin update says what changed, what happens next, and whether the request is planned, in progress, shipped, or closed.
Can admin updates reduce support work?+
Yes. A visible update gives support and success teams a single source to share when customers ask about a requested feature.