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Migration guide

Migrate Feedback Intake from Productboard

Teams can use Request Mark as the public feedback layer even if internal product planning remains elsewhere. The migration should focus on intake boards, user links, and status communication.

When it helps

Why teams use this

Scattered feedback slows small teams down

startups, indie hackers, SaaS teams, and micro-SaaS builders often hear requests across email, support, calls, chat, and founder replies. Request Mark gives that signal a structured place to live.

Internal tools are not public feedback tools

Delivery tools are useful after a decision is made. A feedback board helps users submit, vote, and follow requests before work becomes an internal ticket.

Visible progress builds trust

Statuses and admin updates help users understand whether a request is new, planned, in progress, shipped, or closed.

What this helps you do

Keep internal planning workflows stable.
Move customer-facing request collection into Request Mark.
Use refId links for customer identity.
Route validated work to the planning system when needed.

After setup

What improves after setup

A clearer intake path

Teams get one page to share when a customer asks for a feature, instead of manually copying notes into a spreadsheet or backlog.

Better prioritization signals

Votes, comments, requester identity, and status history create a more useful demand picture than memory or gut feel.

A faster path to delivery

When a request has enough signal, the team can move it into Linear, Trello, or the delivery system that owns implementation.

How it works

  1. 1Identify which customer-facing intake forms or portals are active.
  2. 2Create Request Mark boards for those intake flows.
  3. 3Move active requests into the right boards.
  4. 4Send customers the new board links.

FAQ

Does this require replacing internal product planning?+

No. Request Mark can run as the public feedback layer while internal planning continues in your existing tool.