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Migration guide

Migrate from Canny to Request Mark

A clean migration starts by mapping boards, request statuses, user identities, and the delivery workflow. Request Mark is best suited for teams that want public boards, voting, and simple routing into delivery tools.

When it helps

Why teams use this

Scattered feedback slows small teams down

startups, indie hackers, SaaS teams, and micro-SaaS builders often hear requests across email, support, calls, chat, and founder replies. Request Mark gives that signal a structured place to live.

Internal tools are not public feedback tools

Delivery tools are useful after a decision is made. A feedback board helps users submit, vote, and follow requests before work becomes an internal ticket.

Visible progress builds trust

Statuses and admin updates help users understand whether a request is new, planned, in progress, shipped, or closed.

What this helps you do

Audit active boards and remove stale categories.
Move only requests that still matter.
Choose refId rules before sharing new public links.
Publish an admin update that explains the new board location.

After setup

What improves after setup

A clearer intake path

Teams get one page to share when a customer asks for a feature, instead of manually copying notes into a spreadsheet or backlog.

Better prioritization signals

Votes, comments, requester identity, and status history create a more useful demand picture than memory or gut feel.

A faster path to delivery

When a request has enough signal, the team can move it into Linear, Trello, or the delivery system that owns implementation.

How it works

  1. 1Export or list your active feature requests.
  2. 2Group requests by product, customer segment, or launch.
  3. 3Create matching Request Mark boards.
  4. 4Share new links with users and archive old intake paths.

FAQ

What should be migrated first?+

Migrate active, high-demand requests first. Stale requests should be archived or rewritten before they enter the new board.