Slack Feedback Workflow
Request Mark gives teams a durable feedback board link to share in Slack. Instead of losing feature requests in threads, route users to a board where requests can be voted on and tracked.
When it helps
Why teams use this
Scattered feedback slows small teams down
startups, indie hackers, SaaS teams, and micro-SaaS builders often hear requests across email, support, calls, chat, and founder replies. Request Mark gives that signal a structured place to live.
Internal tools are not public feedback tools
Delivery tools are useful after a decision is made. A feedback board helps users submit, vote, and follow requests before work becomes an internal ticket.
Visible progress builds trust
Statuses and admin updates help users understand whether a request is new, planned, in progress, shipped, or closed.
What this helps you do
After setup
What improves after setup
A clearer intake path
Teams get one page to share when a customer asks for a feature, instead of manually copying notes into a spreadsheet or backlog.
Better prioritization signals
Votes, comments, requester identity, and status history create a more useful demand picture than memory or gut feel.
A faster path to delivery
When a request has enough signal, the team can move it into Linear, Trello, or the delivery system that owns implementation.
How it works
- 1Create a board for the product or community.
- 2Pin the board URL in Slack.
- 3Ask users to submit and vote on requests there.
- 4Review the board during product planning.
FAQ
Why use a feedback board with Slack?+
Slack is good for discussion, but feature requests get buried. A feedback board keeps requests, votes, and updates findable.